Legal
Privacy Policy
This privacy policy describes how RNS-Apps ApS collects, uses, and protects personal data when you visit our website or use our services. We process data in accordance with applicable data protection legislation, including the GDPR.
1. Data Controller
RNS-Apps ApS (hereinafter "we", "us", or "the company") is the data controller for the personal data we process via our website and related services.
Contact: contact@rnsapps.dk
2. What information do we collect?
We may collect the following types of information:
- Contact information — name, email, and phone number when you contact us via form or email.
- Communication — the content of inquiries and correspondence with us.
- Technical data — IP address, browser type, device type, visited pages, and time of visit (via cookies and analytics tools).
- App-related data — for our mobile apps, separate terms apply; see the section on data deletion below.
3. Purpose of processing
We process personal data for the following purposes:
- To answer inquiries and deliver our services
- To manage customer relationships and projects
- To improve the website, security, and user experience
- To comply with legal obligations
We do not use your information for marketing without your consent, unless you are already a customer and we inform you about similar services — and you can always opt out.
4. Legal basis
We process personal data based on:
- Performance of a contract — when processing is necessary to deliver an agreed service
- Legitimate interest — e.g. operation and security of our website
- Consent — where required, e.g. certain cookies
- Legal obligation — when required by law
5. Retention
We retain personal data for as long as necessary for the purposes for which they were collected — typically as long as a customer relationship exists, plus the period required by law for accounting and documentation.
Technical log data is retained for a shorter period unless it is necessary for security reasons.
6. Sharing with third parties
We do not sell your personal data. We may share data with trusted data processors who assist us with operations — e.g. hosting, email, or analytics — under data processing agreements that ensure adequate protection.
Information may also be disclosed if required by law or to protect our rights and safety.
7. Security
We implement appropriate technical and organizational measures to protect personal data. However, no transfer over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your rights
Under the GDPR, you have the right to:
- Access the information we hold about you
- Correct inaccurate information
- Have information deleted ("the right to be forgotten")
- Restrict or object to processing
- Receive your data in a structured format (data portability)
- Withdraw consent where processing is based on consent
Contact us at contact@rnsapps.dk to exercise your rights. You can also lodge a complaint with the Danish Data Protection Agency (Datatilsynet).
9. Deletion of app data
If you use one of our iOS or mobile apps, you can request the deletion of your account and associated data via our data deletion page:
For the SMASH Padelcenter app, a dedicated page is available: Data Deletion (SMASH).
You can also write directly to contact@rnsapps.dk.
10. Cookies and analytics
Our website may use cookies and similar technologies for operation, statistics, and improving the experience. You can manage cookies in your browser settings.
We may use analytics tools (e.g. Google Analytics) to understand how the site is used. These tools may collect anonymized or pseudonymized usage data.
11. Children
Our services are not directed at persons under 13 years of age. We do not knowingly collect personal data from children. Contact us if you believe we have received such data.
12. Links to other websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We recommend reading their privacy policies.
13. Changes
We may update this privacy policy from time to time. Significant changes will be published on this page with an updated date. We encourage you to review the policy regularly.
14. Contact
Questions about this privacy policy can be directed to:
RNS-Apps ApS
Email: contact@rnsapps.dk